Admin Hub

Overview

The Admin Hub is the central command center for company administrators to configure all aspects of their organization in Leadline. It controls everything from user roles and permissions to branding, integrations, and workflow configuration — establishing the foundation on which the rest of the platform operates.

→ See 101 - Platform-Links for the direct link to the Admin Hub.

What is the Admin Hub?

The Admin Hub is a dedicated area within Leadline where company administrators can configure all aspects of their organization.

Who Has Access to and Can Make Changes in the Admin Hub?

Only company administrators have access to the Admin Hub. If you are not a company administrator, the Admin Hub option is hidden from you entirely and cannot be accessed.

→ See 124 - User-Roles for more information on user roles and what company administrators have access to.

Why Does the Admin Hub Exist?

The Admin Hub exists so that company administrators can configure their organization's settings, user roles, and permissions — both before rolling the platform out to all users and on an ongoing basis after deployment to maintain an organized and consistent system. It serves as the central command center for ensuring that all non-admin users have a unified and defined experience across the platform.

→ See 124 - User-Roles for more information on user roles and permissions.

Where Do I Access the Admin Hub?

You must be listed as a company administrator to access the Admin Hub. Click on your initials at the top right of the screen — the last menu item will read "Admin Hub." If you are not a company administrator, this option is not visible.

How Do You Manage Users in the Admin Hub?

→ See 1113 - Add-User for instructions on how to add users to the platform.

→ See 1114 - Remove-User for instructions on how to remove users from the platform.

What is the Difference Between User Roles and User Permissions?

A user role is a set of permissions configured for a specific group of users. User permissions are the individual settings within a role that define what a user in that role can and cannot do within the platform. Roles are the template — permissions are the individual controls that make up that template.

→ See 124 - User-Roles for full details on what user roles are and how they are structured.

→ See 125 - User-Permissions for full details on what user permissions are and how they differ from roles.

What Pages are in the Admin Hub?

The Admin Hub contains twelve pages. Each page is responsible for a specific area of your organization's configuration:

Organization Information — manage your organization name, company description, branding, and Brands
Billing Information — view billing details including invoices and your current subscription plan
Users and Security — view and manage users, configure Single Sign-On, set up identity providers, and view login activity
User Roles — view and configure default permissions for each non-admin user role
Workflows — view and manage hiring workflows including stages, automations, and user assignments
Position Tags — view and manage Position Tags available for use across your organization's Positions
CRM — view and manage candidate tags, candidate statuses, and Rejection Reason templates
Benefits — view and manage the benefits available to assign to Positions during Position creation
Job Board Integrations — view and manage all connected job board integrations and the Website Widget
Integrations — view and manage all ATS and HRIS integrations
Branded Emails — register and verify custom domains so Leadline sends emails from your organization's domain
Branded Sign-In — view and distribute a custom branded sign-in link so users access Leadline through a page that reflects your organization's branding rather than Leadline's

What Can You Configure in the Organization Information Tab?

You can manage your organization's name and company description. The organization name is used by Smartlines in select communications. You can also update your organization's branding — including your logo, icon, navigation bar color, navigation text color, and the primary color used for buttons and similar elements throughout the platform.

You can also create and manage Brands — the candidate-facing identities assigned to Positions. Each Brand consists of a Brand Name and a Brand Icon.

→ See 123 - Smartlines for more information on how Smartlines use organization information in candidate communications.

→ See 1104 - Update-Organization-Information for instructions on how to update organization information within Leadline.

→ See 132 - Brands for full product knowledge on Brands.

→ See 2301 - Create-Brand for instructions on creating a Brand.

→ See 2302 - Edit-Brand for instructions on editing a Brand.

→ See 2303 - Disable-Brand for instructions on disabling a Brand.

→ See 2305 - Delete-Brand for instructions on deleting a Brand.

→ See 2306 - Set-Default-Brand for instructions on setting a Default Brand.

What Can You Configure in the Billing Information Tab?

You can view your current billing information and subscription details. This tab is view-only — billing changes are handled through Stripe or your Leadline representative if you are on a custom plan.

→ See 1105 - Manage-Subscription for instructions on how to manage your Leadline subscription plan.

What Can You Configure in the Users and Security Tab?

You can view how many users your subscription includes and how many of your purchased allotment have been used. You can set up identity providers for single sign-on, view user log-in activity, manage user role assignments, and grant custom permissions to individual non-admin users without disrupting their assigned role.

→ See 1106 - Configure-Identity-Provider for instructions on how to set up single sign-on using your organization's existing identity provider.

→ See 1116 - Configure-User-Roles for instructions on how to manage user roles.

→ See 1101 - Update-User-Permissions for instructions on how to update permissions for an individual user without changing their role assignment.

What Can You Configure in the User Roles Tab?

You can configure the default permissions for each non-admin role. Role names can also be renamed to match your organization's team structure. The Company Administrator role cannot be customized.

→ See 124 - User-Roles for full details on user roles and how permissions are structured.

→ See 1116 - Configure-User-Roles for instructions on how to configure user roles.

What Can You Configure in the Workflows Tab?

You can configure everything about your organization's hiring workflows in this tab — including stages, automations, and user assignments.

→ See 113 - Workflows for information on Workflows and what they are.

→ See 1001 - Create-Workflow for instructions on how to create and configure workflows.

What Can You Configure in the Position Tags Tab?

You can manage the position tags available for use across your organization's positions — including creating, editing, and deleting tags, and configuring whether tags are mandatory.

→ See 110 - Position-Tags for full details on Position Tags

→ See 1107 - Configure-Position-Tags for instructions on creating and managing Position Tags

What Can You Configure in the CRM Tab?

You can manage candidate tags, the available candidate statuses used across your organization's CRM and Rejection Reason templates for moving submissions into the "Rejected" stage of the workflow.

→ See 105 - Candidates for more information on candidate tags, statuses and Rejection Reasons.

→ See 704 - Update-Submission-Stage for instructions on how to update a submission stage to the "Rejected" stage of a workflow.

What Can You Configure in the Benefits Tab?

You can manage the benefits shown in the dropdown menu when configuring positions, along with their associated icons. Benefits configured here are available for use across all positions across your organization.

→ See 1108 - Configure-Benefits for instructions on creating and managing Benefits

→ See 111 - Positions for more information about Positions and how they relate to Benefits.

What Can You Configure in the Job Board Integrations Tab?

You can manage your organization's connections to job boards — such as Indeed, ZipRecruiter, and LinkedIn — and your website widget from this tab. Job board integrations are a premium feature and availability varies by job board. Contact your Leadline representative to enable a specific integration.

→ See 108 - Job-Board-Integrations for full details on job board integrations and the website widget.

→ See 1109 - Configure-Job-Board-Integrations for instructions on how to configure Job Board Integrations.

What Can You Configure in the Integrations Tab?

You can manage connections to Applicant Tracking Systems and Human Resource Information Systems. This is a premium feature that requires purchasing integration capability through your Leadline representative.

→ See 120 - ATS-Integrations for more information on ATS integrations.

→ See 1110 - Configure-ATS-Integration for instructions on configuring an ATS connection.

→ See 121 - HRIS-Integrations for more information on HRIS integrations.

→ See 1111 - Configure-HRIS-Integration for instructions on configuring an HRIS connection.

What Can You Configure in the Branded Emails Tab?

You can configure a custom domain so that Leadline sends emails on your own domain by verifying the relevant DNS records such as DKIM. This ensures that communications sent from Leadline appear to come from your organization rather than a third-party system.

→ See 1103 - Configure-Branded-Email for instructions on configuring branded emails and custom domains.

You can view and distribute a branded sign-in page to your users so the platform's sign-in experience looks native to your organization rather than a third-party system.

→ See 1112 - Configure-Branded-Sign-In for instructions on locating and distributing the branded sign-in link to users.

What User Permissions Are Managed in the Admin Hub?

→ See 125 - User-Permissions for more information on how permissions are structured across user roles and individually.

What Cannot Be Configured in the Admin Hub?

Candidate-facing experiences are not configured in the Admin Hub. Elements such as landing pages, application forms, position details, and channel tracking links are configured directly within the platform at the position level.

→ See 111 - Positions for more information on configuring position-level settings.

→ See 103 - Application-Form for more information on configuring application forms.

→ See 109 - Pages for more information on configuring landing pages.

→ See 106 - Channel-Tracking-Links for more information on configuring channel tracking links.

101 - Platform-Links — Direct link to the Admin Hub
123 - Smartlines — Learn how Smartlines use organization information in candidate communications
124 - User-Roles — Learn about user roles and what each role can access in Leadline
125 - User-Permissions — Learn about user permissions and how they differ from user roles
132 - Brands — Learn about Brands and how they are configured in the Organization Information tab 1101 - Update-User-Permissions — Instructions for updating permissions for individual users
1116 - Configure-User-Roles — Instructions for configuring default permissions for non-admin user roles
1113 - Add-User — Instructions for adding users to the platform
1114 - Remove-User — Instructions for removing users from the platform
110 - Position-Tags — Learn about Position Tags and how they are configured in the Admin Hub
1107 - Configure-Position-Tags — Instructions for creating and managing Position Tags
113 - Workflows — Learn about Workflows and how they are managed in the Admin Hub
1001 - Create-Workflow — Instructions for creating and configuring Workflows
105 - Candidates — Learn about candidate tags, statuses, and Rejection Reason templates in the CRM
704 - Update-Submission-Stage — Instructions for moving submissions to the Rejected stage and how Rejection Reasons are used
111 - Positions — Understand how Admin Hub settings relate to position configuration
103 - Application-Form — Understand how permissions affect Application Form access
109 - Pages — Understand how Landing Pages are configured outside of the Admin Hub
106 - Channel-Tracking-Links — Understand how Channel Tracking Links are configured outside of the Admin Hub
108 - Job-Board-Integrations — Learn about job board integrations and the website widget
120 - ATS-Integrations — Learn about ATS integrations managed in the Admin Hub
121 - HRIS-Integrations — Learn about HRIS integrations managed in the Admin Hub
1103 - Configure-Branded-Email — Instructions for configuring branded emails and custom domains
1104 - Update-Organization-Information — Instructions for updating organization information
1105 - Manage-Subscription — Instructions for managing your Leadline subscription plan
1106 - Configure-Identity-Provider — Instructions for setting up single sign-on with an identity provider
1108 - Configure-Benefits — Instructions for creating and managing Benefits
1109 - Configure-Job-Board-Integrations — Instructions for configuring job board integrations
1110 - Configure-ATS-Integration — Instructions for configuring an ATS connection
1111 - Configure-HRIS-Integration — Instructions for configuring an HRIS connection
1112 - Configure-Branded-Sign-In — Instructions for locating and distributing the branded sign-in link 2301 - Create-Brand — Instructions for creating a new Brand
2302 - Edit-Brand — Instructions for renaming a Brand or updating a Brand Icon
2303 - Disable-Brand — Instructions for disabling a Brand
2304 - Enable-Brand — Instructions for re-enabling a disabled Brand 2305 - Delete-Brand — Instructions for deleting a Brand
2306 - Set-Default-Brand — Instructions for setting a Brand as the Default

Admin Hub

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