Leadline DocsATS Integrations
Overview
ATS Integrations allow Leadline to exchange data with your connected Applicant Tracking System — receiving Job data from the ATS into Leadline and pushing Submission and Candidate data from Leadline back to the ATS. This creates a seamless, one-click experience for syncing candidates without leaving the Leadline platform.
Note: Configuring connected ATS systems requires a user to be listed as a Company Administrator. Syncing candidates to ATS systems requires the appropriate permissions.
→ See 125 - User-Permissions for more information on permissions required to sync candidates to a connected ATS.
→ See 102 - Admin-Hub for more information on the Admin Hub and how ATS Integrations are managed there.
What is an Applicant Tracking System (ATS) and Why do ATS Integrations Exist?
An Applicant Tracking System (ATS) is a software platform used by organizations to manage and track job applicants throughout the hiring process. It serves as the organization's system of record for candidates — storing application data, tracking candidate status, and managing hiring workflows. Common ATS platforms include Greenhouse, Lever, Workday, iCIMS, and BambooHR.
Leadline is not, by definition, an ATS — however it shares many capabilities with traditional ATS platforms. ATS Integrations exist so that organizations already using an ATS as their system of record can use Leadline as the front-end of their recruiting funnel while keeping their ATS up to date automatically. Candidates sourced and screened in Leadline can be pushed to the connected ATS in one click — without leaving the platform or manually re-entering data.
→ See 000 - Leadline-Overview for more information on what Leadline is and how it differs from a traditional ATS.
Why Should I Connect an ATS to my Account?
If your organization uses an ATS as its system of record, connecting it to Leadline keeps that data accurate and up to date without requiring manual entry.
Without the integration, candidate data has to be manually logged into the ATS — which introduces the risk of missed entries, duplicate records, and inconsistent data over time. With the integration, candidates are captured and screened in Leadline first, then synced to the ATS once they have been reviewed and qualified. Only vetted candidate data reaches the ATS, which keeps your system of record clean and reliable.
For organizations running high application volumes across multiple channels, this removes a significant amount of manual work from the recruiting process and ensures your ATS reflects an accurate picture of your hiring pipeline at all times.
If you are interested in setting up an ATS integration, contact your Leadline Customer Success representative.
What is the Difference Between an ATS Integration and an HRIS Integration?
→ See 121 - HRIS-Integrations for more information on the difference between ATS Integrations and HRIS integrations.
What ATS Platforms Does Leadline Integrate With?
Leadline currently supports integrations with the following ATS platforms:
ADP Workforce Now ATS, Ashby ATS, BambooHR ATS, Breezy HR, Bullhorn, Darwinbox ATS, DayForce, Greenhouse, HiBob ATS, HR Works ATS, iCIMS, JazzHR ATS, JobAdder, JobDiva, Jobvite, Keka ATS, Lever, Loxo, Oracle HCM ATS, Oracle Taleo, People Strong ATS, Personio ATS, Pinpoint, Recruit ATS, Recruitee, Recruiterflow, Sage Recruitment, SAP SuccessFactors ATS, Smartrecruiters, Teamtailor, UKG Pro Recruiting, Vincere, Workable, Workday ATS API, Zoho Recruit
Who Can Configure ATS Integrations?
Only Company Administrators can configure ATS Integrations.
→ See 124 - User-Roles for more information on Company Administrator access.
Where are ATS Integrations Configured?
ATS Integrations are configured within the Integrations tab of the Admin Hub.
→ See 101 - Platform-Links for the direct link to the Admin Hub.
→ See 102 - Admin-Hub for more information on the Integrations tab.
Are ATS Integrations a Premium Feature?
Yes. ATS Integrations are a premium feature. Contact your Customer Success representative to enable ATS Integrations.
How do I Set Up an ATS Integration?
→ See 2501 - Set-Up-ATS-Integration for instructions on setting up and configuring ATS Integrations.
How Does the ATS Integration Work?
ATS Integrations work in two directions:
- Job Data flows from the ATS → Leadline — job listings from your connected ATS can be synced into Leadline as Positions
- Candidate and Submission data flows from Leadline → ATS — candidate information collected in Leadline can be pushed to your connected ATS to create applications
What Job Data is Received from the ATS?
Note: Each ATS syncs data differently — some metadata listed below may not be available depending on whether the connected ATS supports it.
When syncing Jobs from a connected ATS, Leadline receives the following Job information:
| Field | Description |
|---|---|
| Id | Unique identifier for the job |
| Title | Job title / position name |
| Description | Detailed description of the job responsibilities and requirements |
| Created At | Date when the job was created |
| Updated At | Date when the job was last updated |
| Closed At | Date when the job was closed (if applicable) |
| Status | Current status of the job: OPEN, CLOSED, DRAFT, or NOT_SPECIFIED |
| Confidential | Indicates whether the job is confidential |
| Job Code | Internal reference codes used by the hiring organization |
| Department | Departments associated with the job |
| Office | Offices associated with the job |
| Office Location | Location of the offices associated with the job |
| Office Address | Address of the offices associated with the job |
| Hiring Managers | Information about the hiring managers of the job |
| Recruiters | Recruiters associated with the job |
Can I Turn Off Job Sync?
Yes. Job Sync can be disabled at any time if you prefer to manage Positions in Leadline independently from your ATS.
→ See 2506 - Disable-Job-Sync for instructions on disabling Job Sync.
How Do I View Jobs That Were Included in the Last Sync?
→ See 2511 - View-Last-Synced-Jobs for instructions on viewing jobs included in the last sync.
→ See 2515 - View-Synced-Jobs-Within-Specific-Timeframe] for instructions on viewing jobs that were synced on a specific date or within a selected timeframe.
When I Connect my ATS for the First Time, Will All of My Jobs Sync at Once?
No. By default, Leadline applies Native Filters and only syncs Jobs that were created or updated within the last 45 days. These settings can be updated after the initial sync if preferred.
Best Practice: Only sync relevant jobs to Leadline. Syncing old or outdated jobs does not grant additional reporting features or functionality and can cause system performance to suffer. Large sync volumes also increase the risk of session timeouts.
→ See 2507 - Disable-Native-Filters for instructions on disabling Native Filters after the initial sync to sync all jobs from the connected ATS.
→ See 2509 - Update-Sync-Jobs-Created-On-Native-Filter for instructions on configuring how far back to look for newly created jobs to sync.
→ See 2510 - Update-Sync-Jobs-Updated-On-Native-Filter for instructions on configuring how far back to look for recently updated jobs to sync.
Does Leadline Sync Application Form Questions from Jobs Synced from an ATS?
No. Leadline does not support syncing Application Form questions from connected ATS systems. All Application Forms for synced jobs will contain one question asking candidates to upload their resume. It is best practice to import Application Forms for newly synced Positions to avoid manual configuration.
→ See 603 - Import-Application-Form for instructions on quickly importing Application Forms into synced Positions.
Can I Automatically Assign Landing Pages to Jobs Synced from an ATS?
Yes. You can choose to assign Landing Pages to all synced jobs and all jobs that will be synced in the future, or disable the option which sets the Landing Page option to "Application Form" for all synced jobs.
→ See 2508 - Disable-Auto-Assign-Landing-Page-to-Synced-Jobs for instructions on disabling Landing Page assignment to synced jobs and setting their Landing Page option to "Application Form."
→ See 2505 - Assign-Pages-to-Synced-Jobs for instructions on selecting a Landing Page, Match Page, and Not-a-Match Page to be automatically assigned to all jobs that will be synced.
→ See 109 - Pages for full product knowledge on Pages and how they are assigned to Positions.
Can I Automatically Assign a Brand to Jobs Synced from an ATS?
Yes. You can choose a Brand to be automatically assigned to all synced jobs and all jobs that will be synced in the future.
→ See 2504 - Assign-Brand-to-Synced-Jobs for instructions on selecting a Brand to be automatically assigned to all synced Positions.
→ See 132 - Brands for full product knowledge on Brands and how they are assigned to Positions.
Can I Automatically Assign a Workflow to Jobs Synced from an ATS?
Yes. You can choose a Workflow to be automatically assigned to all synced jobs and all jobs that will be synced in the future.
→ See 2503 - Assign-Workflow-to-Synced-Jobs for instructions on selecting a Brand to be automatically assigned to all synced Positions.
→ See 113 - Workflows for full product knowledge on Workflows and how they are assigned to Positions.
Will Jobs Automatically Be Published in Leadline When Synced from an ATS?
By default, jobs synced from a connected ATS are not automatically published in Leadline. To maximize your use of Leadline, it is recommended to review each synced Position before publishing — taking the opportunity to enhance the job description, add relevant pre-screening questions on the Application Form, and assign a personalized Landing Page that best fits the candidate audience you are trying to attract.
That said, Leadline does support automatically publishing jobs received from your ATS if preferred. To enable this, you need to configure the following in advance:
- What Landing Page should be automatically assigned to every synced job
- What Workflow should be automatically assigned to every synced job
Once both are configured, jobs will be published automatically when they sync from the ATS.
→ See 2505 - Assign-Pages-to-Synced-Jobs for instructions on selecting a Landing Page to automatically assign to all synced jobs.
→ See 2503 - Assign-Workflow-to-Synced-Jobs for instructions on selecting a Workflow to automatically assign to all synced jobs.
→ See 108 - Job-Board-Integrations for full product knowledge on Job Board Integrations and how synced jobs interact with connected job boards.
If I Update a Job's Status in my ATS, Will Leadline Pick Up This Change?
Assuming your ATS supports the concept of job status in the API used to retrieve job information — yes, Leadline will automatically pick up this change during the next job sync. Since the offer letter and onboarding process typically live within the ATS, it is expected and simpler to close the job in your ATS and let Leadline automatically reconcile that update on the next sync rather than managing status changes in both platforms separately.
→ See 2512 - Trigger-Delta-Sync for instructions on manually triggering a delta sync if you want Leadline to pick up ATS status changes immediately rather than waiting for the next scheduled sync.
How Often Does Leadline Sync Jobs from the ATS?
Sync frequency depends on your connected ATS system. The available sync cadences are:
- Every 6 hours (4x per day)
- Every 8 hours (3x per day)
- Every 12 hours (2x per day)
- Every 24 hours (1x per day)
Users can also trigger a delta sync manually at any time to get the most up-to-date status on synced jobs without waiting for the next scheduled sync.
→ See 2512 - Trigger-Delta-Sync for instructions on manually triggering a delta sync.
What Candidate Information is Sent to the ATS?
Note: Each ATS handles candidate data differently — the fields available when syncing a candidate depend on what your connected ATS supports. Not all fields listed below are available for every ATS. See "What ATS Systems Support Which Data When Syncing Candidates to Jobs?" below for a full capability matrix of which fields are supported by each connected ATS platform.
When syncing candidates to a connected ATS, you must select a Job within the ATS to create an application for. The following data is associated with the application created in your connected ATS:
| Data | Support | Description |
|---|---|---|
| Candidate Full Name | Supported by all systems | The name of the candidate |
| Candidate Email | Supported by all systems | The email of the candidate |
| Candidate Phone Number | Not supported by all systems — some systems require it | The phone number of the candidate |
| Resume | Not supported by all systems | A resume or file to attach to the application |
| Stage within the ATS | Not supported by all systems | The stage within the ATS to create the application for |
What ATS Systems Support Which Data When Syncing Candidates to Jobs?
→ See 133 - ATS-Integration-Capability-Matrix for a full capability matrix of which candidate data fields and stage placement are supported by each connected ATS platform.
How are Candidates Synced to the ATS?
→ See 2502 - Sync-Candidate-to-ATS for instructions on syncing candidates to a connected ATS.
When are Candidates Synced to the ATS?
When a sync is triggered, it begins in real time. You will be notified within the UI whether the sync was successful or if it failed.
What Happens if a Sync Fails?
If a candidate sync fails, click the "Show Details" button in the modal to display the error that was encountered. The error message should indicate why the sync failed. If the error is unclear or displays raw code or HTML, copy the content into the Rover chat and ask Rover to analyze the error message for more details.
Can I Retry a Failed Sync?
Yes. Failed syncs can be retried at any time. However it is best practice to first understand why the sync failed before retrying — retrying without resolving the underlying issue will likely result in the same error.
→ See "What Happens if a Sync Fails?" above for guidance on interpreting sync error messages.
→ See 2513 - Resync-Failed-Candidate-to-ATS for instructions on retrying a failed candidate sync.
Can the Same Candidate Be Synced More Than Once?
In most cases yes — a candidate can be synced to the ATS multiple times, but each sync must be associated with a different job within the ATS. Leadline applies de-duplication logic to prevent issues — for example, Leadline will not allow a sync when there is an existing confirmed sync record for that candidate and that specific job ID. Where applicable, Leadline also stores the Candidate ID value returned from your ATS to ensure no duplicate records are created in the ATS — subsequent sync calls for the same candidate will use the stored Candidate ID rather than creating a new record.
How Will I Know if a Candidate Was Synced to my ATS for a Different Job?
All sync activity is logged in the Candidate profile. When viewing Submissions in Kanban view, submission cards display the following sync status indicators:
Synced to {{IntegrationName}}— the candidate was successfully synced to the ATS from the Position you are currently viewingIn {{IntegrationName}} for Other Positions— the candidate was successfully synced to the ATS from a different Position in Leadline{{IntegrationName}} Encountered an Error— a sync was attempted from the Position you are currently viewing but an error occurred
→ See 915 - View-Activity-Log for instructions on viewing the Activity Log for a candidate.
→ See 905 - Filter-Candidate-Activity-Log-Events for instructions on filtering the Candidate Activity Log by Integration Sync events.
Can I Disconnect an ATS Integration?
Yes. A connected ATS Integration can be permanently disconnected at any time. Before disconnecting, be aware that any jobs previously synced from the ATS will remain in Leadline — disconnecting the integration does not remove them.
→ See 2514 - Disconnect-ATS-Integration for instructions on disconnecting a connected ATS Integration.
What Happens to ATS Integration Events in the Candidate Activity Log?
Every time a sync is attempted, an event is logged in the Candidate Activity Log. The event will display:
- Whether the sync was successful or failed
- Who triggered the sync
- What job the candidate was synced to
- When the sync was triggered
- The internal Job Code associated with the job the candidate was synced to
→ See 905 - Filter-Candidate-Activity-Log-Events for instructions on filtering the Candidate Activity Log by Integration Sync events.
→ See 915 - View-Activity-Log for instructions on viewing the Activity Log for a candidate.
What Permissions Are Required to Sync Candidates to the ATS?
Syncing candidates to a connected ATS requires the appropriate permissions. Configuring ATS Integrations requires Company Administrator access.
→ See 125 - User-Permissions for more information on permissions required to sync candidates to a connected ATS.
→ See 124 - User-Roles for more information on Company Administrator access.
Related Topics
102 - Admin-Hub — Learn about the Admin Hub and where ATS Integrations are configured
111 - Positions — Understand how synced ATS jobs become Positions in Leadline
105 - Candidates — Learn about candidate profiles and how ATS sync events are logged in the Activity Log
109 - Pages — Learn about Landing Page assignment for synced jobs
132 - Brands — Learn about Brand assignment for synced jobs
113 - Workflows — Learn about Workflow assignment for synced jobs
108 - Job-Board-Integrations — Learn how synced jobs are automatically added to connected Job Boards
121 - HRIS-Integrations — Learn the difference between ATS integrations and HRIS integrations
125 - User-Permissions — Learn about permissions required to sync candidates to a connected ATS
133 - ATS-Integration-Capability-Matrix — Full capability matrix showing which candidate data fields and stage placement are supported by each connected ATS platform
124 - User-Roles — Learn about Company Administrator access required to configure ATS Integrations
000 - Leadline-Overview — Learn about what Leadline is and how it differs from a traditional ATS
603 - Import-Application-Form — Instructions for importing Application Forms into synced Positions
905 - Filter-Candidate-Activity-Log-Events — Instructions for filtering the Candidate Activity Log by Integration Sync events
915 - View-Activity-Log — Instructions for viewing the Activity Log for a candidate
2501 - Set-Up-ATS-Integration — Instructions for setting up and configuring an ATS Integration
2502 - Sync-Candidate-to-ATS — Instructions for syncing candidates to a connected ATS
2503 - Assign-Workflow-to-Synced-Jobs — Instructions for assigning a Workflow to all synced jobs
2504 - Assign-Brand-to-Synced-Jobs — Instructions for assigning a Brand to all synced jobs
2505 - Assign-Pages-to-Synced-Jobs — Instructions for assigning Pages to all synced jobs
2506 - Disable-Job-Sync — Instructions for disabling Job Sync from the connected ATS
2507 - Disable-Native-Filters — Instructions for disabling Native Filters after the initial sync
2508 - Disable-Auto-Assign-Landing-Page-to-Synced-Jobs — Instructions for disabling automatic Landing Page assignment to synced jobs
2509 - Update-Sync-Jobs-Created-On-Native-Filter — Instructions for configuring the Created On native filter
2510 - Update-Sync-Jobs-Updated-On-Native-Filter — Instructions for configuring the Updated On native filter
2511 - View-Last-Synced-Jobs — Instructions for viewing jobs included in the last sync
2512 - Trigger-Delta-Sync — Instructions for manually triggering a delta sync
2513 - Resync-Failed-Candidate-to-ATS — Instructions for retrying a failed candidate sync
2514 - Disconnect-ATS-Integration — Instructions for permanently disconnecting a connected ATS Integration
2512 - Trigger-Delta-Sync — instructions on viewing jobs that were synced on a specific date or within a selected timeframe.
101 - Platform-Links — Direct link to the Admin Hub Integrations tab