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Admin-Hub

Configure Branded Email

Overview

This playbook covers how to configure a branded email domain in Leadline so that candidate communications are sent from your organization's own domain instead of a third-party system.

A newly added domain does not send email immediately. It must first be verified by adding a set of DNS records at your domain registrar or DNS provider.

→ See 102 - Admin-Hub for more information on the Admin Hub and how to access it.

How Do I Configure Branded Email?

  1. Navigate to Admin Hub > Branded Emails. Access the Admin Hub by clicking your initials in the top right of the screen and selecting "Admin Hub."
  2. Click the "+ Add Domain" button in the top right.
  3. In the "Add Custom Domain" modal, enter your organization's domain in the Domain field, then click "Save."
  4. The domain is added to the table with a Pending verification status. Click the ellipsis icon next to the domain and select "View DNS Verification Records."
  5. The "DNS Verification Records" modal displays a set of CNAME records, each with a Type, Name, and Value. Use the copy icon next to each Name and Value field to copy the exact values.
  6. Add each CNAME record to your domain's DNS settings through your domain registrar or DNS provider.

Leadline automatically checks for these DNS records. Once they are detected, the domain's verification status updates from Pending to Verified, and it becomes available for sending candidate communications.

102 - Admin-Hub — Learn about the Admin Hub and how to access the Branded Emails section

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